About Us >> Policies

HealthNet Service Objectives

The purpose of ‘HealthNet Service Objectives’ is to describe the function and purpose of HealthNet, to assist in defining user expectations, and to provide some general information about operations. It includes descriptions of the type and nature of various network and telephony services provided to the Health Science Center (HSC) by HealthNet. The document is organized into the following sections:

• Definition of Network Services
• HealthNet Organization
• HealthNet History
• HealthNet Funding Model
• HealthNet Oversight
• Problem Resolution Procedures

HealthNet is the only organization authorized to provide network services and infrastructure in the HSC. Network Services includes network enabling applications, such as Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), IP address management, etc. that are required for the operation of the network.

HealthNet provides service to the wallplate.  Applications that use the network for connectivity are handled by application support groups and are not addressed in ‘HealthNet Service Objectives’. 

HealthNet provides services to the HSC and affiliated organizations. Networking and telephony on main campus and for main campus affiliated organizations is provided by Computing and Network Services (CNS), Housing, and others. Please see http://www.cns.ufl.edu/

Network Services Provided by HealthNet

1. Desktop Connections
2. Server Connections
3. Core Network Support
4. Supported Equipment and Infrastructure
5. Network Malfunction Resolution
6. Network Performance Monitoring
7. Network Upgrades
8. Network Enabling Applications
9. Security Services
10. Network Address Space Management
11. Client Remote Access VPNs
12. Wireless Services
13. Voice Services
14. Virtual Private Networks (VPNs) and Private WAN links
15. Video Services (Provided by AISS – Distance Learning)
16. High Speed Core connections (10G+)
17. Connectivity to HPC Research Network

To view the entire document, see ‘HealthNet Service Objectives’.

UF Acceptable Use of Computing Resources Policy

As part of its educational mission, the University of Florida acquires, develops, and maintains computers, computer systems and networks. These computing resources are intended for university-related purposes, including direct and indirect support of the university's instruction, research and service missions; university administrative functions; student and campus life activities; and the free exchange of ideas within the university community and among the university community and the wider local, national, and world communities.

See the entire Acceptable Use of Computing Resources Policy that applies to all users of university computing resources, whether affiliated with the university or not, and to all users of those resources, whether on campus or from remote locations.

Telecommunications Construction Standards

For HealthNet Contractors:
This resource is designed to assist certified designers such as Professional Engineers and RCDD’s in the preparation of telecommunications documents in the appropriate CSI format that will accompany a full set of Telecommunications drawings for new construction projects, major renovation projects, and minor renovation projects on the University of Florida Campus.  To view the entire document, see Telecommunication Construction Standards (document maintained by UF Computing and Networking Services unit in the Office of Information Technology).