Billing >> Past Due Accounts

Overview

HealthNet's delinquency is minimal. Most department invoices are paid with unencumbered funds.

Once an account gets thirty (30) days late it goes to “Collection”.
At this time HealthNet has many options:

1. Fax a copy of the invoice to the Department
2. Email the Fiscal person
3. Phone the Fiscal person
4. A personal visit to the Department to pick up a check.
5. Set up a meeting with persons involved.
6. HealthNet will document why the invoice is paid late.  Some examples are:
   • Department misplaced the invoice
   • Department is in the process of moving money from one account to another
   • Fiscal person is on vacation and there is no one else to work that desk
7.  If this past due invoice(s) is not paid within a reasonable time, then HealthNet has other options:
   • Contact the Director or VP of that Department
   • Contact Elmore Hall and getting information to pay this unencumbered
   • Our last resort – cut off the phone/computer port
8. HealthNet reports accounts that are delinquent.  Invoices must be paid in a timely manner.  We are Net 10 Days. Keep in mind that we are a 100% Full Auxiliary.  Monies coming in from invoices pay for salaries and operating expenses.