Networking >>Report Trouble with Service

Overview

If your network connection suddenly stops working, we recommend that you try a few simple troubleshooting techniques first:

1) Make sure the network cable is plugged in. 
2) Contact your department’s IT coordinator for further troubleshooting.  They will contact HealthNet if they determine there is a port problem.
3) If your department IT coordinator is not available, send a message to the HealthNet Project Managers.

Visit the appropriate sections of the HealthNet website if you are having trouble with your IP Phone or wireless connection .